Recently I had a question from a leader I am coaching. She is preparing to offer feedback to one of her ‘interesting’ direct reports and she is feeling pretty apprehensive about how it is going to go. Read more...
I love hearing about feedback fails! They are such a great way to learn. Many people are happy to share their worst feedback conversations - usually when they were the recipient of the feedback, rather than the person offering it. Read more...
I’ve been re-visiting Oscar Trimboli’s great book, ‘How to listen’. In chapter one, he states, ‘Listening is the willingness to have your mind changed.’ It got me thinking about the importance of listening when we are offered feedback. Read more...
I once coached a CEO and she was incredible! I know she was incredible because I also coached four of her Directors, who all told me how incredible she was. I asked her ‘What’s your secret?’ Read more...
Most people refer to a rather unpleasant sandwich when it comes to well-known feedback frameworks or models. If you are not familiar with it, the idea is offer ‘negative’ feedback within two slices of ‘positive’ feedback. It’s gone stale. Read more...
When it comes to feedback, do you love discussing the details?
Some people love details. They want to go into the nitty gritty in their feedback conversations. They offer highly detailed feedback and want to receive highly detailed feedback. They believe clear is kind, and so are EXTRA clear! They leave no stone unturned when it comes to providing feedback. Read more...
Today I received a LinkedIn message from a leader today:
‘I am interested to hear about the Feedback Fitness model. The 'feedback sandwich' seems to have been eaten and not been as great as was once touted, so would like to unpack what takes its place for effective feedback. Cheers, Nick’. Read more...
If you are aiming for perfection in your feedback conversations —good luck! Feedback conversations are often messy and imperfect. Your armour gets in the way! Emotions complicate things. Read more...
