As an author of five books, I believe Zoë Routh knows a thing or two about feedback conversations. She is also a leadership Futurist, and I interviewed her for my book, Feedback Fitness. She was kind enough to read the completed book and provide a review.
If you have a Goodreads account, you can check it out here.
If not, see below:
Hot off the presses this year, Sue Anderson's book is a delight. A good portion of the book explores why we have challenging relationships with feedback, and how we can move gently away from these experiences for a new attitude and approach.
She shares different types of feedback: acknowledgment, guidance, evaluation, along with really useful practical tips and language examples to deploy.
One of the best parts of the book is about changing our beliefs about feedback, and our ourselves. This is a key aspect many ignore: how do we deal with feedback from an emotional and esteem point of view.
A valuable addition to the canon around feedback.
This review was also included in her LinkedIn's Read to Lead.