Your organisation has invested in setting up the systems / platforms for feedback conversations to take place, but have not yet invested in creating a culture that embraces the system.
Some Leaders see feedback as a once-a-year tick-and-flick task, especially when holding people accountable and performance review processes.
You are worried about the risk of complaints, bullying claims, stress claims & litigation that might result from poorly delivered feedback.
Poor behaviour is tolerated and has been for years due to a lack of people being held accountable.
Some Leaders fear offering feedback because they find it uncomfortable, yet everyone has the right to receive quality feedback.
Some Leaders expect others to be able to receive their feedback -yet they often struggle to receive it themselves.
We would like all employees to be skilled up in receiving feedback.
Fearful about how feedback will be received and worried a complaint will be made against you if you muck it up.
Thinking you should already have mastered these skills, 'I can't admit I struggle with this skill'.
Worried about damaging the relationships with the people you work with – so you avoid offering feedback.
Worried good people will leave if they are not used to being held accountable and you start now.
Aware you have let poor behaviour go in the past, and feel you can't bring it up now- 'it's too far gone'.
Sue Anderson is hosting a live workshop for Leaders and would love for you to come along. (There will be no cringy role plays).
We will be covering:
The simple three-step process to offering useful feedback.
How can you identify and manage defensiveness or resistance in others when offering feedback?
Practical tools and strategies to offer feedback in a psychologically safe way, especially for those who may take it personally.
How to offer feedback in a way that empowers others to improve their performance.
Strategies specific to Acknowledgement, Evaluation and Guidance Conversations.
How to have an increased ability to use questions rather than 'telling’.
The language you can use to have conversations that hold people accountable.
How you can feel more confident when offering useful feedback to ‘interesting’ people.
Date: Tuesday 25th March 2025
Time: 9am-3pm AEDT
Location: Dorsett, 615 Little Lonsdale Street Melbourne, VIC 3000
