The Unshakeable Scale



What is an Unshakeable Communicator?

  • Unshakeable Communicators courageously tackle difficult issues.
  • Unshakeable Communicators can choose to be unaffected by other people.
  • They have unconditional Self-Esteem.
  • They are empowered to choose how respond.
  • They know how to support and inspire their peers to be Unshakeable.
  • They are highly capable, optimistic, confident, innovative and engaged.

What is a Shakeable Communicator?

  • Shakeable Communicators often avoid tackling difficult issues.
  • Shakeable Communicators can be negatively affected by other people.
  • Their Self-Esteem is caught up in their performance.
  • They are dis-empowered and often blame others for how they respond.
  • They don’t have strategies for supporting or inspiring their peers to be Unshakeable.

Benefits of developing Unshakeable Communicators:

Staff learn how to use questions to gain more clarity when communicating with peers and customers. They learn how to create and step into their best state for communicating effectively with customers. We explore meaning and perception, as well as advanced rapid rapport building skills.

  • Unshakeable Communication is about showing staff how to support their peers and make people the heart of the organisation.
  • Unshakeable Communicators can use both verbal and non-verbal strategies to build rapport with peers and customers.
  • Unshakeable Communicators have the skills to identify and be conscious of emotions in others.
  • Unshakeable Communicators have an understanding that others may perceive things in a differently to themselves.
  • Unshakeable Communicators can use a variety of questioning techniques for more clear and accurate communication.

This means…

  • Less stress claims
  • Less absenteeism
  • Less turnover

This means…

  • Increased Customer Service
  • Increased productivity
  • Reduced staff costs

It’s about helping your Staff to empower themselves so they can excel in the communications of the workplace. It means less chance of mis-communication, and more chance of Staff being on the same page.

Unshakeable at Work

The Unshakeable at Work program is about helping your Staff empower themselves so they can excel in the pressures of your workplace, so they don’t go home mentally and emotionally drained.

Unshakeable Leaders

The Unshakeable Coaching Framework, helps Leaders develop performance and talent by engaging with their staff, developing their potential, building their passion and purpose, holding them accountable, and engaging them in their own development both personally and professionally.



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